Assistant Service Operations Officer
Nr ref.: 2020

Would you like to take the opportunity to work with the entire lifecycle of investment funds and deepen your knowledge within savings products in the Nordic countries? We are now looking for a  Assistant Service Operations Officer to continue providing high quality service to our Nordic customers within the investment funds and savings area.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Investment Product Trading Services team. We add value by serving our Private- Business- and Personal Banking customers setting up funds, manage static data for funds, performing corporate actions in funds, controlling and monitor the fund-trading-flow and ensuring well settlement of the trades. As Assistant Service Operations Officer you’ll play a valuable role in executing and improving operational processes within selected investment products, with the ambition to continuously deliver even better experience for our customers.

What you’ll be doing:

  • Take part in training
  • Ensure that the processes in scope are executed in a timely manner with high quality
  • Collaborate with stakeholders across the value chain (advisors, Investment Centre, Savings Support, Nordea Funds, Nordea Asset Management)
  • Drive the team’s agenda to make the operating model more efficient, more scalable and less prone to risk over time
  • Drive or participate in projects related to Team´s capabilities

You’ll join a new cross-border team collaborating with many internal stakeholders. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you are/have:

  • Interested in investment funds
  • Great communication skills in English, both in verbally and written word
  • A strong Team player with a flexible and open mind-set
  • Proactive, creative and like to investigate
  • Having strong analytical skills
  • Feel comfortable in dynamic and changing environment

Your experience and background:

  • Experience within the savings-area is meritorious
  • Swedsec licence or other licence related to finance or investment funds is meritorious
  • Excel and macro knowledge will be an asset

If this sounds like you, get in touch!


Next steps


Submit your application no later than 14/10/2021. For more information, you’re welcome to contact Maria K Bengtsson.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

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